Manufacturer’s Warranty Claim

CONTACT DETAILS

Contact Name*

Name of Management Company (if applicable)

Group or Residents Association

Landline*

Mobile*

Email Address*

Address*

Town*
Postcode*

Date unit commissioned (as shown on your Commissioning Certificate)*

ADM Project Reference (if known)

Purchased from (if NOT ADM Systems)

Manufacturer*

Equipment*

Serial number (likely to be found on a metal plate or sticker, on the unit itself – check your manual for information)

Upload photo of identification sticker (if preferred)

Are there any controls linked to the unit? (i.e. bathroom light switches, wired or wireless controllers controls)?

Please record the error codes displayed here*

Any other comments

If noise related please upload video/audio of the issue here

Image of exposed ductwork connected to unit (upload here)

Where is the unit situated*

Is the area around the unit well lit? If not please comment

Is the unit easily accessible or in an awkward position i.e., ladders are required

Are there any fixed structures in front or to the side of the unit that will need to be removed?

Parking availability and restrictions around the property (please note location of parking meters/costs if applicable)?